Marketers are using AI search concerns to argue for higher media budgets

September 15, 2026
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What connects running shoes, home insurance and luxury cars? Customers take their time picking the right one. They research, they compare, and they consider. Increasingly, they do all those things using generative AI tools; 61% of U.S. consumers used an AI assistant for shopping research or decisions in the past three months, according to a survey of 2,600 shoppers by digital agency Dept.

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Managing Through Crisis
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Marketers are using AI search concerns to argue for higher media budgets

Brands with long consideration journeys, like insurance and cars, are paying close attention to shifting search behaviors. They’re using that concern to make their case for more media dollars.

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Written by Jim Cooper and Sara Jerde

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